We've answered the questions that come up again and again before a seminar. If yours isn't here, get in touch and we'll sort it out.
What do you need from us on the day?
We bring the content. You provide the room and the equipment. Everything we need is listed in our Audiovisual and Staging Requirements document. Have a read before the day so there are no surprises.
Should we provide lunch?
If Glen is with you for the full day, lunch is welcome and always appreciated. If that's not practical, let us know and we'll organise our own. This only applies when Glen is on site for the whole day.
Who introduces Glen?
Glen introduces himself and explains why he's there, so there's nothing you need to prepare. If you'd like to say a few words first, please do. One thing worth getting right: his surname is Gerreyn, pronounced Gerine, to rhyme with dine.
What should participants bring?
A pen, and an open heart and mind. A bottle of water too, if they'd like one.
How does payment work?
There's no deposit. The full amount is due 7 days before the seminar.
How do we confirm our booking?
A tentative date or an enquiry doesn't hold the day. To confirm, complete the booking form we send through. Your date is locked once we email you confirmation.
What's your cancellation policy?
Plans change, and we understand that. Here's how cancellations work:
If you need to reschedule within 4 weeks of the date, get in touch as early as you can. We'll do our best to secure another date, otherwise the fees above apply.
How is travel costed?
Travel is quoted when you enquire. The cost can move between then and the day, so please allow for an increase of up to 30%. We confirm the final travel figure in your invoice, 1 month before the seminar.
What about accommodation?
If Glen can't fly in and out of your local airport on the day, accommodation is added to the cost. Like travel, it's quoted at enquiry, may rise by up to 30%, and is confirmed in your invoice 1 month before.
Can we share a testimonial?
Please do. If the day lands well, a few lines from you mean a great deal. With your permission, we may use them on our website and in other marketing. A verbal reference works just as well.
Can we record the seminar?
Recording is by request only. We'll need your request and our written permission before the day, and a few conditions apply. If we approve a recording, please send us a copy before it's shared anywhere.
What if Glen can't make it?
If something stops Glen attending, illness or otherwise, we'll reschedule. That's our commitment to you.
Questions? We're here to help.
Phone: 07 3348 9572
Email: glen@glengerreyn.com
Post: PO Box 65, Bulimba QLD, Australia